What is the cancellation/refund policy? The deadline to cancel with a full program refund is the final registration deadline (Sunday, May 1st). Until that date, full refunds will be granted for cancellations in writing (email is acceptable) for any reason. After the registration deadline (Sunday, May 1st) partial refunds may be available based on convention expenses already paid (venue, transportation, etc.). Within ten days of convention (Wednesday, May 3rd) we’ve already confirmed final counts with our vendors, and no refunds will be given. “No shows” will not receive a refund.

What is BBYO’s COVID-19 vaccination policy?
As of August 2021, BBYO is requiring all teens, staff, and advisors attending any overnight programs (chapter, city, council, regional, and international programs) based in the United States to be fully vaccinated (vaccination date plus two weeks). Currently, Moderna, Pfizer, Astra Zeneca, or Johnson & Johnson are the accepted vaccines.

Can my child present a negative PCR test in place of a vaccination to attend Winter Con?
No. A COVID- 19 vaccination is required to participate in overnight programs.

Are medical exemptions allowed for the vaccination policy?
Yes. Each request will be reviewed by BBYO’s medical advisors. Parents will need to complete this form and submit documentation from a medical doctor providing the specific details preventing the participant from getting the vaccination.  

How will teens show proof of COVID vaccinations?
As part of the registration process for Spring Convention, parents will need to sign off on BBYO’s vaccine acknowledgement form here. This form will only need to be completed once, so if you have already completed it, you do not need to do so again. Teens with incomplete vaccine acknowledgement forms will not be permitted to attend Spring Convention, unless they have been approved by BBYO’s medical advisors for a medical exemption.

Is the food Kosher?
All food at conventions are kosher-style, meaning dairy and meat are not served together. However, the camp does not have a kosher kitchen. There is a strict kosher option available for teens at conventions, but the Office must be notified in advance.

My teen has a dietary restriction and/or allergy. Can you accomodate?
Yes - similar to the strict kosher option, we will ensure vegetarian, vegan, gluten-free, dairy-free meals are available if the Office is notified in advance. Please make sure to note this in the appropriate field in registration to ensure we can accomodate for your teen. All BBYO programs and events are nut-free.

My teen takes medication. What is your process for handling medication?
Teens are expected to self-administer their own prescription medication throughout the course of the convention weekend. We will not be collecting and distributing medication during the convention unless we receive a specific request from a teen’s parent.  If you would like to speak about your teen’s medication needs, please contact us.

Do you take roommate requests?
For this particular convention, we do not take roommate requests. The purpose of this convention is for teens to meet members outside of their chapters and home communities. Many older teens often remark that they made their best friends in BBYO  because they were bunked together. We purposely put older members who are strong leaders in each bunk to assist with making each teen feel welcome and comfortable.